Privacy Policy
Clever Parent Lab (“we”, “us”, or “our”) is committed to respecting and protecting your privacy. We value transparency and take your privacy seriously by applying strict data protection principles, complying with relevant legislation including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and ensuring data is managed ethically and securely. This Privacy Policy outlines how we collect, use, store, share, and protect personal information when you visit our website (cleverparentlab.com), interact with us, or use our services.
1. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of cleverparentlab.com and governs the collection, use, and disclosure of personal data through our website and services. For the purposes of applicable data protection legislation (including the GDPR), Clever Parent Lab is the data controller of your personal data.
Our activities may also involve the processing of personal data as a processor or joint controller depending on the business operation. Where applicable, this will be detailed in specific data handling or contractual documentation.
2. Categories of Data Collected and Processed
We collect and process the following categories of personal data:
a. Usage Data
Includes information such as browser type, operating system, IP address, geolocation, referring URL, pages visited, time and date of access, session duration, and patterns of site usage. This helps us understand and optimize how users interact with cleverparentlab.com.
b. Account Data
Includes information you provide during registration or account creation, such as your full name, postal address, email address, telephone number, and demographic information.
c. Profile Data
Refers to behavioral data such as preferences, saved interests, purchase history, and on-site behavior to personalize your experience and deliver more relevant content or product recommendations.
d. Communication Data
Includes records of correspondence between you and us, including support requests, submitted inquiries, and interaction histories related to customer service.
e. Technical Data
Covers device-specific details including device type, unique device identifiers, system configuration, time zone, and language settings, as well as diagnostic and performance data.
f. Transaction Data
Includes records of purchases or subscription activities made through cleverparentlab.com (e.g., payment method details without storing full financial credentials), delivery addresses, and order details where relevant.
g. Preference Data
Includes your marketing subscriptions, language preferences, communication preferences, and information related to your interests in our products and services.
3. Legal Bases for Processing
We process your data lawfully under the following legal bases as permitted under GDPR and related compliance frameworks:
– Legitimate Interest: For the purpose of improving our services, ensuring platform security, and marketing our offerings, where your interests are not overridden.
– Contractual Necessity: Where data processing is required for us to fulfill a contract with you, including providing access to digital services or processing purchases.
– Consent: For specific purposes such as personalized marketing, non-essential cookies, or data sharing with third parties, with an option to withdraw at any time.
– Legal Obligation: We may process your data if required to comply with a legal obligation or to defend legal claims.
4. Your Rights
Under applicable privacy laws, you are entitled to exercise the following rights with respect to your personal data:
– Right to Access: You may request confirmation as to whether we process your data and access a copy of such data.
– Right to Rectification: You may request correction of inaccurate or incomplete personal information.
– Right to Erasure: You may request deletion of your data where there is no overriding legitimate reason for us to retain it.
– Right to Restriction: You have the right to request a temporary halt to processing where there is a dispute about the accuracy or legality of the processing.
– Right to Portability: You may request that your data be provided in a structured, commonly used, and machine-readable format and transferred to another controller.
You may exercise any of the above rights by contacting us via email at [email protected].
5. Security Measures
We apply industry-standard administrative, physical, and technical safeguards to secure your data including:
– Data encryption both in transit and at rest
– Secure access controls and authentication procedures
– Routine system monitoring and penetration testing
– Regular data backups
– Staff training in privacy and data protection principles
While we strive to protect your data, no system is ever completely secure. We encourage users to maintain strong personal security practices.
6. International Data Transfers
Where data is transferred outside the European Economic Area (EEA) or other local jurisdictions, we ensure adequate protections are in place. These may include:
– The use of Standard Contractual Clauses (SCCs) approved by the European Commission
– Binding corporate rules and independent audit results when working with third-party processors
– Partnering with organizations certified under recognized legal frameworks such as the EU-U.S. Data Privacy Framework (where applicable)
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary by data category:
– Usage Data: Up to 12 months
– Account and Profile Data: Retained as long as your user account remains active
– Communication Data: 24 months from the last communication
– Transaction Data: 7 years, for accounting and legal compliance
– Preference Data: Until consent is withdrawn or user preferences are updated
Upon expiration or when no longer necessary, data is securely deleted or anonymized.
8. Cookie Policy
cleverparentlab.com uses cookies to provide a functional, personalized, and optimized user experience. Cookies used may fall into the following categories:
– Essential Cookies: Critical for website operation, login sessions, and user authentication.
– Functional Cookies: Enhance user interface and remember choices such as language or region.
– Analytics Cookies: Help measure site engagement, traffic, and behavior using tools such as Google Analytics.
– Performance Cookies: Used to monitor site performance and improve features or loading times.
9. Cookie Management and Compliance
We comply with GDPR and CCPA by implementing cookie banners and consent tools. Visitors to cleverparentlab.com can:
– Accept or reject non-essential cookies via our cookie consent banner
– Access cookie settings via browser configuration
– Withdraw consent at any time via applicable website controls or browser preferences
For California residents, you may opt out of the sale or sharing of your personal information using designated mechanisms on the site or via email.
10. Children’s Data Protection
cleverparentlab.com is not directed to children under the age of 13 and we do not knowingly collect personal information from them. If we become aware that such data has been inadvertently collected, we will take immediate steps to delete it in compliance with the Children’s Online Privacy Protection Act (COPPA) and relevant data laws.
11. Policy Updates
We may revise this Privacy Policy periodically to reflect changes in regulatory requirements or our data practices. Any material changes will be communicated through our website or direct user notifications. Continued use of cleverparentlab.com implies acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or would like to exercise your rights under this privacy policy, please contact us at:
Email: [email protected]
Website: https://cleverparentlab.com
We are dedicated to upholding your privacy rights and resolving any privacy-related issues in a timely and transparent manner.
This Privacy Policy reflects our commitment to full compliance with applicable data protection laws including the GDPR and CCPA. Please reach out to [email protected] if you have any questions or require further information about our privacy practices.